Position title
Provide technical help to hearing aid wearers

Support service technical volunteers are needed by a local charity, to help new wearers of NHS hearing aids.

Volunteers are given training so that they can provide practical help and advice about hearing aids, including cleaning and re-tubing a hearing aid. (Tubes need replacing every 4-6 months.)

The work will normally take place at the charity's regular hearing aid support service sessions. Volunteers may be asked to make home visits as and when required, but only when they are fully trained and confident to do so.

Volunteers must be good listeners, patient and personable. After training they will:

  • have an understanding of hearing loss
  • be able to communicate clearly with people living with hearing loss
  • know how a hearing aid works
  • be able to clean and re-tube, and change hearing aid batteries
  • be able to give accurate advice
  • know about referral paths for people with hearing loss .
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